GT Home Services ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have — whether you're browsing our website, calling us, or filling out a quote request form.
Information We Collect
When you request a quote, contact us, or fill out a form (including through our website or ads on Facebook and Instagram), we may collect:
- Your name and phone number
- Your email address, if provided
- Your service address or general location
- Details about the service you're interested in (e.g. furnace, AC, tankless water heater)
How We Use Your Information
We use the information you provide to:
- Contact you about your quote or service request
- Schedule and confirm appointments
- Send service reminders or follow-ups related to work we've completed
- Respond to questions or support requests
We do not sell your personal information to third parties.
Information from Ads and Lead Forms
If you submit a quote request through one of our ads on Facebook or Instagram (Meta), the information you provide is sent directly to us and used only to follow up on your request, consistent with this policy. Meta's own use of your data is governed separately by Meta's Data Policy.
Cookies and Analytics
Our website uses Google Analytics and the Google Ads tag, both from Google. They use cookies (small files saved by your browser) to record things like the pages you visit, how you found our site, your device and browser type, and your general location (city or region). We use this to see which pages help visitors, to improve the site, and to measure how well our Google ads work. Google Analytics shows us this information in reports; it does not give us your name, phone number or email address. Google may also use the Google Ads tag to show our ads to people who have visited this website.
You can block or delete cookies in your browser settings, and the website still works without them. You can also opt out of Google Analytics with Google's browser add-on (tools.google.com/dlpage/gaoptout), turn off personalized Google ads at myadcenter.google.com, and read how Google uses information from websites like ours at policies.google.com/technologies/partner-sites.
Data Sharing
We may share limited information with trusted third parties strictly to help us operate our business, such as:
- Financing partners, if you choose a rental or financing option for your equipment
- Scheduling or communication tools we use internally
These parties are only permitted to use your information to help us provide service to you — not for their own marketing purposes.
Data Security
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or phone is 100% secure, and we cannot guarantee absolute security.
Your Choices
You can ask us at any time to:
- Tell you what information we have about you
- Correct inaccurate information
- Delete your information from our records, where we are not required to keep it for legal or business record-keeping purposes
To make any of these requests, contact us using the details below.
Changes to This Policy
We may update this privacy policy from time to time. The "last updated" date at the top of this page reflects the most recent version.
Contact Us
If you have any questions about this privacy policy or how your information is handled, contact us:
- Phone: (647) 677-0037
- Website: gthomeservices.ca
- Serving Brampton, Mississauga & the GTA